I just wanted to send a belated thank you for all of the work that you did on the purchase of Ryan’s condo. I know that in the real estate world there are few transactions with purchase prices less than the one that we paid; which means very small commission for you. Yet you put an incredible amount of time and effort into getting this transaction to closing. In fact, I am 100% confident that with any other agent or without your efforts that way beyond the call, we would not have been able to close the deal. The fact that you tracked down all of the documents that it was our responsibility to provide and spent an inordinate amount of time convincing OUR lender to finance the deal is extraordinary. With only a very small commission involved, it was clearly your professionalism, attention to detail, persistence, and commitment to us as your clients that motivated you.
With what sometimes seems a continuing downward spiral in the area of customer service, it is truly refreshing to see this level of service and commitment, and it was an honor to have you on our side.